POLÍTICA DE PRIVACIDAD
 

In this Privacy Policy you will find all the information regarding the use we make of the personal data that you use to interact with us as a user.
You permanently have this Privacy Policy that you can consult when you deem it appropriate.
Any questions that arise in reading this information do not hesitate to ask us at the email info@costainvest.com

1. DATA OF THE RESPONSIBLE FOR THE TREATMENT.

Company Name: COSTA INVEST REAL ESTATE S.L.U. (hereinafter, the "Company" or the "Responsible"). CIF: B-42651455 Address: Calle Salvador Dalí 20, local 1, CC Via Park 1, Playa Flamenca 03189 Orihuela Costa (Alicante) - Spain Telephone: (+34) 966 760 422. Registered in the Mercantile Registry of Alicante, Volume 4222 , Folio 86, Sheet A-165536. Email for communications regarding data Protection: info@costainvest.com

1.1. Applicable regulations

Our Privacy Policy has been designed in accordance with the EU General Data Protection Regulation 2016/679 of the European Parliament and of the Council, of April 27, 2016, regarding the protection of natural persons with regard to processing of personal data and the free circulation of these data and by which Directive 95/46 / EC (General Data Protection Regulation) is repealed, and in what does not contradict the aforementioned Regulation, by the provisions of the legislative framework Spanish regarding the Protection of Personal Data.

By providing us with your data, you declare that you have read and know this Privacy Policy, giving your unequivocal and express consent to the processing of your personal data in accordance with the purposes and terms expressed herein.

The use of the services of the Website, as well as the acquisition of any of the products offered, implies your acceptance as a Client, without reservations of any kind, of all the statements contained in this Privacy Policy and in the General Conditions.

Your registration on the web and the use of its services implies that the personal data that you have provided in the registration form as a Client will become part of files for treatment with the purpose, legitimation, assignments and retention periods that are detailed below. below, and that you declare to know and accept by pressing the action button of the form.

The Company may modify this Privacy Policy to adapt it to new legislation, jurisprudence or interpretation of the Spanish Agency for Data Protection. These privacy conditions may be supplemented by the Legal Notice, Cookies Policy and the General Conditions that, where appropriate, are collected for certain products or services, if such access involves any specialty in the protection of personal data.

 1.2. Limitations

To purchase some of the products offered you must prove that you are over 18 years of age. We will cancel your reservation if we detect that you do not meet this condition.

1.3. Data Protection Delegate

The company does not have a Data Protection Delegate.

2. PURPOSE OF THE PROCESSING OF PERSONAL DATA

The treatment that we carry out of your personal data responds to the following purposes:

- Provide you with information related to the products and services offered by our company and which are detailed on this web site and that could lead to your professional referral in the field of Real Estate Services

- Carry out the contracting of our services by accepting the corresponding budget / order / reservation and / or signing a commercial contract.

- Send you news and updates about our entity by email and / or post, as well as updates to our catalog of products and services.

-Manage the Users of the Website and, where appropriate, the activation and administration of registration as a User in the reserved area of ​​the Website.

-Canalize requests for information, suggestions and complaints from interested persons for their management and resolution.

-Keep you informed, either by electronic means or mobile devices of any information that may be of interest to you;

-Manage the sending of the Newsletter to users who subscribe to it.

2.1. Period of Conservation of your data

Personal data will be stored only for the period of time that is reasonably necessary taking into account the needs to respond to questions that arise or solve problems, make improvements, activate their services and meet the requirements required by applicable legislation. This means that you can keep personal data for a reasonable period of time even after the interested party has stopped using the WEBSITE.

Remember that you can cancel it at any time by requesting the email info@costainvest.com Once the account is canceled, your personal data will be kept blocked for the period required by tax legislation for the prescription of responsibilities in the event that you have made any purchase of products.

In any other case, your personal data will be kept for a period of 12 months from your cancellation decision, in case any kind of responsibilities could arise.

Once the deadlines have expired, the data will be deleted from our records.

In the case of subscriptions, we will keep your personal data from the moment you give us your consent until you revoke it or request the limitation of treatment. In such cases, we will keep your data blocked for the legally required periods.

3. LEGITIMATION AND DATA COLLECTED

The legitimacy for the treatment of your data is the express consent granted by means of a positive and affirmative act (fill in the corresponding form and check the acceptance box of this policy) at the time of providing us with your personal data.

3.1. Consent to process your data

The legal basis for the treatment of personal data of Users and / or Clients resides in letters a), b) and c) of number 1 of article 6 of Regulation (EU) 2016/679, of April 27.

-The User and / or Client has given their express consent for the purposes described that require the processing of User and / or Client data, as well as, within the framework of a contractual or pre-contractual relationship for the attention of their request for information and / or execution of the provision of the service.

-The User and / or Client has given express consent by means of a positive and affirmative act (fill in the corresponding form and check the acceptance box of this policy) at the time of providing us with their personal data.

3.2. Data categories

The data collected refers to the category of identifying data, such as: Name and Surname, Telephone, Postal Address, Company, Email, as well as the IP address from where you access the data collection form.

The data that we will request will be:

    Identification data: ID, name, surname, address, email, telephone.

    Credit card number, bank account number.

    Recipient data: Name, surname, address, email, telephone.

In the Cookies Policy you can find what other information we will collect through the use of cookies.

Remember that all the data that we request as mandatory are the minimum necessary to be able to provide the service or allow you access to certain functionality of the web.

If you decide not to provide this information, you may not be able to complete your registration or we may not be able to provide you with certain services or functionalities.

3.3. Why do we use your data?

The legitimacy for the treatment of your data comes from the fact that we need to process them to execute the contract that you accept with us when you register and when you enjoy our services or functionalities.

There are other reasons such as our interest in answering your questions or requests and the consent you give us to be able to send you our commercial information.

4. SECURITY MEASURES

Within our commitment to guarantee the security and confidentiality of your personal data, we inform you that the necessary technical and organizational measures have been adopted to guarantee the security of personal data and avoid its alteration, loss, treatment or unauthorized access, taking into account the state of technology, the nature of the stored data and the risks to which they are exposed, according to Art. 32 of the RGPD EU 679/2016.

5. TRANSFER OF DATA

No data transfers or international transfers of your data are foreseen, except for those authorized by tax, commercial and telecommunications legislation, as well as in those cases in which a judicial authority requires it.

For the fulfillment of the expressed purposes, your personal data will be communicated to auxiliary service providers that facilitate the management or our legal obligations, such as transport companies, tax and legal advice and web hosting, among others.

We will also transfer your personal data to Public Organizations or Administrations to which we are obliged by legal requirement.

You can request a list of these companies and organizations through our email info@costainvest.com.

6. USER RIGHTS

Any interested party has the right to obtain confirmation as to whether or not we are treating personal data that concerns them. Interested persons have the right to access their personal data, as well as to request the rectification of inaccurate data or, where appropriate, request its deletion when, among other reasons, the data is no longer necessary for the purposes for which it was collected. In certain circumstances, the interested parties may request the limitation of the processing of their data, in which case we will only keep them for the exercise or defense of claims. For reasons related to their particular situation, the interested parties may object to the processing of their data. The person in charge of the file will stop processing the data, except for compelling legitimate reasons, or the exercise or defense of possible claims.

In accordance with current legislation, you have the following rights: the right to request access to your personal data, the right to request its rectification or deletion, the right to request the limitation of its treatment, the right to oppose the treatment, the right to the portability of the data and likewise, to revoke the consent granted.

Regardless of the legal justification with which we have processed your personal data, you have a series of rights that you can exercise before COSTA INVEST REAL ESTATE, S.L.U, by communicating to the email info@costainvest.com

Right to delete your data to the extent that it is no longer necessary for the purpose for which we need to process it or that we no longer have the legitimacy to do so. You can request it by email to iinfo@costainvest.com attached a copy of your ID / IDENTITY LETTER / PASSPORT. When you exercise this right of deletion, we will block your personal data for any type of treatment during the conservation period that we have indicated above. And once it has elapsed we will proceed to its final elimination.

Right to limit the processing of your data, which means that in certain cases you can ask us to temporarily suspend the processing of the data or to keep it beyond the time necessary when you may need it.

Right to request the portability of your personal data. This means that you will have the right to receive the personal data that you have provided us in a structured, commonly used and machine-readable format, in order to be able to transmit it to another entity directly, whenever technically possible.

You can also file a claim with the data protection control authority, in particular, with the Spanish Agency for Data Protection.

6.1. How to exercise my rights?

To exercise your rights, you must contact the person in charge, requesting the corresponding form to exercise the chosen right. Optionally, you can go to the competent Control Authority to obtain additional information about your rights. The contact information for the exercise of your rights is the telephone number +34 966 760 422 and the email: info@costainvest.com. Remember to attach a copy of a document that allows us to identify you.

7. CONSENT TO SEND ELECTRONIC COMMUNICATIONS

Likewise, and in accordance with the provisions of Law 34/2002, of July 11, on Services of the Information Society and Electronic Commerce, completing the data collection form and ticking the corresponding box "I accept the sending of electronic communications ”, you are granting express consent to send information about the Company to your email address, telephone, fax or other electronic means.

8. CHANGES IN THE PRIVACY POLICY.

It is possible that we adapt or modify the information contained in this Privacy Policy when we deem it appropriate or we may incorporate new functionalities in the platform that require it.

In the event that we do so, we will notify you by means of an informative banner on the website itself.

We advise you to periodically review this Privacy Policy.